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Refund Policy

A legal disclaimer

Cancellation Policy

This Cancellation Policy outlines the terms and conditions regarding the cancellation of orders placed on our Site. By placing an order, you agree to the terms of this policy.

1. Order Cancellation

1.1 Eligibility for Cancellation

You may cancel your order within 24 hours of placing it. To be eligible for cancellation, your order must not have been processed or shipped.

1.2 How to Cancel an Order

To cancel your order, please follow these steps:

  1. Contact our customer support team at info@dorbby.com as soon as possible.

  2. Provide your order number and request the cancellation.

  3. Our team will confirm the cancellation if your order is eligible.

Refund Policy - the basics

Refunds for Canceled Orders

If your cancellation request is approved, a full refund will be processed to the original payment method used for the purchase. Please allow 5-7 working days for the refund to reflect in your account.

Other Policies

1. Post-Cancellation

If your order has already been processed or shipped when you request a cancellation, you will need to follow our Return Policy once you receive the item.

2. Changes to This Cancellation Policy

We reserve the right to update or modify this Cancellation Policy at any time. Any changes will be reflected on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically for any updates.

3. Contact Us

If you have any questions or concerns regarding our Cancellation Policy, please contact us at: info@dorbby.com

Whatsapp : +91 971 7508 029

Thank you for choosing to shop with us! We appreciate your understanding and are here to assist you with any questions you may have.

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