Logistic & Order Tracking Policy
Logistic
Logistic and Order Tracking Policy
This Logistics and Order Tracking Policy outlines how we handle order logistics and tracking. By placing an order on our Site, you agree to the terms of this policy.
1. Order Processing
1.1 Processing Time
Orders are typically processed within 24 hours after payment confirmation. Please note that processing times may vary during peak seasons or due to unforeseen circumstances.
1.2 Order Confirmation
Once your order is placed, you will receive a confirmation email detailing your order. This email will include your order number, items purchased, and estimated shipping date.
2. Shipping and Delivery
2.1 Shipping Methods
We offer a variety of shipping options to meet your needs. Available shipping methods will be displayed at checkout. You can choose the option that best suits your preferences regarding cost and delivery speed.
2.2 Delivery Times
Estimated delivery times depend on the shipping method selected and the destination. While we strive to meet these timelines, please allow for additional time during holidays or peak periods.
Order Tracking
Tracking Your Order
You can track your order by: https://www.delhivery.com/tracking
-
Clicking the tracking link provided as above
-
Visiting the carrier’s website and entering your tracking number.
Other Policies
Issues with Delivery
1. Delivery Delays
If your order does not arrive within the estimated delivery time, please contact our customer support team. We will work with the carrier to investigate the issue and keep you informed.
2. Lost or Damaged Packages
In the event your package is lost or damaged during transit, please contact us within 24 hours of the expected delivery date. We will assist you in resolving the issue with the carrier and determine the next steps.
3. Changes to This Policy
We reserve the right to update or modify this Logistics and Order Tracking Policy at any time. Any changes will be reflected on this page. We encourage you to review this policy periodically for any updates.
4. Contact Us
If you have any questions or concerns regarding our Logistics and Order Tracking Policy, please contact us at: info@dorbby.com