Shipping Policy
Shipping Method & Cost
Shipping Policy
This Shipping Policy outlines the terms and conditions related to shipping your orders. By placing an order on our Site, you agree to the
Terms of this Policy.
1. Shipping Methods
We offer various shipping methods to ensure your order arrives safely and promptly. Available shipping options will be displayed at checkout. Options may include standard shipping, expedited shipping, and express delivery, depending on your location and order size.
2. Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of your order. You will see the shipping charges during the checkout process before you complete your purchase. We may offer promotions that provide free shipping under certain conditions.
Processing & Delivery Time
Processing and DeliveryTime
Orders are typically processed within 24 hours of payment confirmation and are delivered within 7 working days. For customized orders, the delivery time will be communicated at the time of ordering. Please note that processing times may vary during peak seasons or due to unforeseen circumstances. You will receive a confirmation email once your order has been shipped.
Note:
Delivery times vary based on the shipping method selected and the destination. Estimated delivery times will be provided at checkout. Please allow additional time for deliveries to remote areas or during holidays. While we strive to meet these timelines, we cannot guarantee delivery dates.
Other Policies
1. Tracking Your Order
Once your order has shipped, you will receive an email with tracking information to monitor its status. You can use this tracking number to see the current location and estimated delivery date of your order.
2. International Shipping
We currently offer international shipping to select countries. Please be aware that international orders may be subject to customs fees, taxes, and import duties, which are the responsibility of the customer. These charges vary by country and are not included in the order total at checkout.
3. Issues with Delivery
If you encounter any issues with your delivery, such as delays, damage, or missing items, please contact our customer support team within 48 hours of the issue. We will assist you in resolving any shipping-related problems.
4. Returns and Exchanges
For information about returns and exchanges, please refer to our Return & Refund Policy.
5. Changes to This Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be reflected on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically for any updates.
6. Contact Us
If you have any questions or concerns regarding our Shipping Policy, please contact us at: info@dorbby.com